Qantas Domestic Terminal

Qantas Domestic Terminal, Sydney - Australia, Hassell
Address: Sydney International Airport | SYDNEY | Australia
Latitude/Longitude: -33.9363, 151.166

Creating a new world class passenger environment, while maintaining an operating airport, requires discipline, careful planning and an integrated approach. We set out to design a building that satisfies the demands of aircraft operations, high level security and large volume passenger processing, while at the same time enhancing the passenger experience and providing Qantas with a facility of international standard. The design of the Qantas Domestic Terminal responds to Qantas’ aspirations, its brand and business ethos and also functions as a welcoming gateway for travellers to Sydney and New South Wales.

Light and detail
Our approach to the brief was a philosophical one that translated several separate ideas into a design that embodies Qantas’ qualities as an airline. The company’s reputation is based on providing superior customer service, operational reliability, and excellence in safety. The terminal design reflects these qualities with its fine attention to detail, and the technology built into its structural solutions.The terminal’s Australian context has also been embraced through the selection of flooring and walling materials. The leaf-like design of the departures hall roof references Sydney’s flora, its ethereal appearance evocative of lightness and carefree travel.

Clarity and visibility
A successful airport terminal celebrates the joy of travel, provides clear direction for passengers, an inspiring work environment for staff, and realises the benefits of technology. As passengers arrive to check in, the soaring roof line provides an immediate sense of inclusion. The 60 metre roof span also accommodates a vast column-free space in the check-in hall, ensuring flexibility for future reconfigurations and technology upgrades.A series of grid ducts on the floor allow servicing from below and are designed to suit the next generation of automated check-in machines. Inside the departures hall, passengers check in at walk-through counters before proceeding to the security points and aircraft gates beyond. Transparent materials introduced at the back of the hall provide a clear line of sight to the aircraft.

Integrated process
Developing 80,000 square metres of terminal required an integrated strategy to ensure the end result would be a homogenous entity. In the first stage of the project, prototypes were developed to test materials and systems. Full-scale models comprising floor finishes, wall finishes, ceiling layouts, steelwork and glazing castings, set a high standard for quality and detail resolution. Throughout the design process, the team could reference details previously completed and contractors could maintain a clear understanding of the quality outcomes required by the completed project.

Passive design
Being sustainable in an airport is critically important as the transport industry seeks to minimise its overall environmental impact. Qantas’ aspirations to develop a terminal using sustainable initiatives are realised in the departures hall. The quality and quantity of natural light entering the space helps reduce the requirement for artificial light. Where sun penetration is an issue, such as over check-in desks, hoods and louvres have been installed to mitigate local glare, while the greater areas of the departures hall can enjoy the daylight.The provision of natural ventilation is often hampered within airports by noise and fuel pollution. Mechanical air conditioning has been used, but it has been introduced only at the lower level of the terminal, leaving the majority of the space unconditioned. The large volume of the departures hall contributes to the effectiveness of this more sustainable strategy.

Client: Qantas Airways
Discipline: Architecture, Interior Design
Scale: 68,200 sqm
Awards:
2000 RAIA (NSW) Awards – Commercial Building Architecture Award – Commercial Building
1998 Metal Building Awards – Award of Merit – Commercial
1997 HH Robertson Awards – Award of Excellence for Outstanding Architectural Design
1997 Australian Institute of Steel Construction (NSW) Awards – Architectural Steel Design Award Architecture, Interior Design: HASSELL
Contractor: Civil & Civic
Structural Engineer: Connell Wagner
Mechanical Engineer: Norman Disney & Young
Hydraulic Engineer: Niven Donnelly
Acoustic Consultant: PKA Acoustics
Lighting Consultant: Norman Disney & Young
Quantity Surveyor: Rawlinson Holdings

Contributed by Hassell



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